During the initial assessment, we take detailed notes about your loved one’s hobbies, interests and needs. We then review our caregiver pool to find the person with the matching personality and skills. A member of our team will also be present on the first day of home care for the caregiver introduction and to ensure a smooth start.
Yes we can. We have dedicated staff that are ready to help you at any time.
If you or your disabled family member is uncomfortable for any reason, please let us know – you won’t hurt anyone’s feelings. The most important thing is that you are happy and feel comfortable with your caregiver. If you would like us to find a new caregiver, call our office and we will assist you.
On days when your caregiver is unavailable, we make every effort to find a substitute who is also a great match for your loved one. We will call to notify you of the situation, and if you have not previously met the substitute caregiver, a member of our team will typically come to your home to make introductions.
When provided with a schedule, our caregivers can remind their clients to take medication at appropriate times, but they cannot assist or administer the medication.
Right away. Unique Oz Support is known for our quick-start home care approach, which provides the care you need, when you need it.
We do have a standard service agreement that outlines the services that we will provide, which protects you and us. However, you can cancel our service at any time with at least two weeks’ notice.
Absolutely! We just ask that you give us as much notice as possible by calling our office. Any cancellations with less than 24 hours notice may be subject to fees.
If you have any concerns or questions, please don’t hesitate to contact our office and speak with a member of our team.
We can’t guarantee your caregiver will always be available, but we’ll make every effort to have the same caregiver for every visit. We may occasionally introduce a new caregiver so that you’ll always have an available “substitute” who is familiar with your loved one’s needs and with whom you feel comfortable.
Disability Support For Children – Teenagers – Young Adults – Adults – Elderly